1. Introduction
HVAC Booking Agent LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://hvacbookingagent.com, use our services, or communicate with us via phone, email, or SMS.
By accessing or using our website or services, you agree to this Privacy Policy.
2. Information We Collect
We may collect the following types of information:Personal Information, Name, Email address, Phone number, Business name
Billing or payment information, Any information you voluntarily submit through forms, scheduling tools, or communications
Usage & Technical Data:
IP address, Browser type, Device information, Pages visited and interaction data
Cookies & Tracking Technologies
We use cookies, pixels, and similar technologies to:
Improve website performance, Understand usage patterns, Support marketing and analytics
You may disable cookies through your browser settings.
3. How We Use Your Information
We use your information to:
Provide and operate our services
Schedule appointments and deliver communications
Process payments and transactions
Provide customer support
Send service-related updates and notifications
Improve website functionality and user experience
Comply with legal obligations
4. SMS Communications & Consent
By providing your phone number and opting in, you consent to receive SMS messages from HVAC Booking Agent LLC related to:
Appointment confirmations and reminders
Service updates
Customer support
Relevant informational or promotional messages
Message frequency may vary based on your interaction with our services.
You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us directly.
Message and data rates may apply depending on your mobile carrier and plan.
5. How We Share Your Information
We do not sell your personal information.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
6. Mobile Information Sharing
We do not sell, rent, or share mobile phone numbers with third parties for their marketing purposes.
Mobile information is used solely for communications related to our services, customer support, and notifications.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
While we take security seriously, no system can be guaranteed 100% secure.
8. Your Rights & Choices
You have the right to:
Request access to your personal information
Request corrections or deletion
Opt out of marketing communications
Withdraw SMS consent at any time
To exercise these rights, contact us at:
Email: aaronc@hvacbookingagent.com
9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last Updated” date.
12. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
HVAC Booking Agent LLC
Email: aaronc@hvacbookingagent.com
Website: hvacbookingagent.com
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